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Get help with our conversion tools. Find answers to common questions and learn how to resolve issues.

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Frequently Asked Questions

What file types can I convert?

Our tools support various file formats including JPEG, JPG, ICO, HEIC, EPUB, GIF, and more. Each converter is specifically designed to handle its respective format with optimal quality.

Is there a file size limit?

Yes, the maximum file size limit is 50MB per file. This limit ensures optimal conversion speed and quality. For larger files, we recommend splitting them into smaller parts.

How long are my files stored?

Your files are automatically deleted from our servers immediately after conversion or after a maximum of 24 hours, whichever comes first. We prioritize your privacy and data security.

Is the conversion service free?

Yes, our PDF conversion tools are completely free to use. There are no hidden charges or premium features.

Common Issues & Solutions

Conversion Failed

If conversion fails, try these steps:

  • Check if your file is not corrupted
  • Ensure file is within 50MB size limit
  • Try refreshing the page
  • Check your internet connection

File Format Issues

For best conversion results:

  • Verify file extension matches actual format
  • Use standard file formats
  • Avoid password-protected files
  • Remove special characters from filenames

Security Concerns

Our security measures include:

  • Secure file processing
  • Automatic file deletion
  • Encrypted data transmission
  • No data collection

Still need help? Our support team is ready to assist you.

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